Exporters, but no interfaces

Scrutinizer is an enterprise/business class NetFlow and sFlow analysis tool. Scrutinizer provides historical trends of the company's critical network interfaces as well as the details on:

Who: The end system causing the traffic
What: The application/protocol that is being used
When: The time frame it has been occurring for
Where: The network connection that is affected

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Exporters, but no interfaces

Postby smartd » Tue Aug 23, 2011 3:06 pm

I just moved my Scrutinizer from a Win03 to a Wn08/64 server. I moved the /data/plixer directory as well, and ran a -maint REPAIR Plixer. When i cranked things back up, I'm missing devices.

My vitals shows 78 exports and only 17 interfaces. Is there something I need to do? It acts like the SNMP isn't working.

Vitals...
2055 95.087 1795.713 78 17
2056 0 0 26 0

-=Dan=-
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Re: Exporters, but no interfaces

Postby BenjaminM » Tue Aug 23, 2011 3:34 pm

What version of Scrutinizer are you running?
Did you install the same version as you went from on the Win03 server?
What kind of devices are you recieving NetFlow from?
Have the interfaces been properly enabled with NetFlow on these devices?
http://www.plixer.com/products/netflow- ... -sflow.php
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Re: Exporters, but no interfaces

Postby smartd » Tue Aug 23, 2011 4:01 pm

Latest 8.6.1 on both.
I had a few hundred interfaces before moving. I'm using samplicator to push the traffic to my Scrutinizer, so I updated the new IP in the config file. When I look at the samplicator box using tcpdump, I see netflow traffic heading to the new server. I'll add wireshark to the new scrutinizer box to see what actual traffic is coming in.
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Re: Exporters, but no interfaces

Postby BenjaminM » Tue Aug 23, 2011 4:08 pm

That is a great idea. Wireshark will tell you if there is any flows coming into the server.
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Re: Exporters, but no interfaces

Postby smartd » Tue Aug 23, 2011 5:04 pm

I'm seeing CFLOW traffic coming from 79 devices (they are cisco and riverbed). I rebooted the server, and now it found interfaces, but all by 17 are greyed out, and vitals only shows 17 interfaces.
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Re: Exporters, but no interfaces

Postby BenjaminM » Wed Aug 24, 2011 7:24 am

Our free version only supports up to 5 devices. You may be seeing this situation. Try going into the 'device details' in the admin tab and set the interfaces to active.
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Re: Exporters, but no interfaces

Postby smartd » Wed Aug 24, 2011 8:26 am

Only 5 devices on Scrutinizer? Since when.
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Re: Exporters, but no interfaces

Postby BenjaminM » Wed Aug 24, 2011 8:42 am

In Scrutinizer 8.6.0 we started to implement that feature to our free version.

http://www.plixer.com/support/availableUpdates.php
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Re: Exporters, but no interfaces

Postby smartd » Wed Aug 24, 2011 8:54 am

Is it possible to download a copy of 8.5.0 to get back to the version I was using before moving servers?
I don't see a way to get previous version on the website.
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Re: Exporters, but no interfaces

Postby smartd » Wed Aug 24, 2011 4:59 pm

Can I have a link for the 8.5.0 version of Scrutinizer? This whole 5 device limit has caught me totally by surprise.

-=Dan=-
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Re: Exporters, but no interfaces

Postby smartd » Thu Sep 01, 2011 8:57 am

-Bump-
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Re: Exporters, but no interfaces

Postby pauld » Thu Sep 01, 2011 10:46 am

Hello smartd,

I apologize, but the older installers are not available.

Please call us at 1-207-324-8805 x3 and we can discuss getting you a licensed copy of Scrutinizer, so you're not limited to 5 devices.

Thanks,
Paul
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Re: Exporters, but no interfaces

Postby smartd » Thu Sep 01, 2011 10:49 am

So is it possible to get a 500 interface version of Scrutinizer without having to buy Flow Analytics? I just want to get 7.5 functionality back.
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Re: Exporters, but no interfaces

Postby pauld » Thu Sep 01, 2011 10:56 am

Hello smartd,

Scrutinizer is licensed on a per device basis not a per interface basis. I'll have one of my colleagues get in touch with you for further discussion on licensing.

Thanks,
Paul
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