Hi bastanto This looks like an error I've run into on Replicator running the v3.x code. We since have released newer code for the replicator v15.12, I would recommend we get your system upgraded to the latest release. If you'd like you can contact us in support at 207-324-8805 x4 and we'd be more th...

Hi bwilliam This is new behavior to Scrutinizer starting in version 16. We received quite a few requests for all interfaces to be displayed under each device rather than just the active interfaces, or interfaces with a NetFlow configuration applied to them. If you'd like we can permanently hide the ...

Hello mnadastepe Jeff from Plixer's Tech Support here. Date retention within Scrutinizer is completely customizable for your environment. If you navigate to the Admin Tab > Settings > Data History you'll see you have the option to retain each granularity for a custom time frame. We do also include a...

Hey Mike Jeff from Plixer's Tech Support here. You're absolutely correct in the fact that the empty string means we only have the FQDN and no actual string following. Thanks for inquiring and clarifying! Hope all is going well with your Scrutinizer install and you're getting the visibility needed to...

Hi George

Jeff from Plixer's Tech Support here! We can absolutely customize a login page for you.

The best way to accomplish this would be to give us a call at +1(207)324-8805 x4, or email us at support@plixer.com

Thanks George! Look forward to working with you

Hi Don Due to the restricted root access to the HW Appliance we generally recommend scheduling a call with one of our support agents to assist. During the upgrade process we will want to update the OS as well. If you'd like to schedule a call with one of our support, don't hesitate to reach out to u...

Hi iceteanolemon I'm sorry your ran into this issue on a fresh install. It sounds as though the custom web port of 81 wasn't implemented in either certain tables or config files. When using a custom port we'll want to make sure it gets appended in the httpd.conf file as well as 2 MySQL tables. When ...

Thanks for the information!

If you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Thanks for the information!

If you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Thanks for the information!

If you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Thanks for the information!

If you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Thanks for the information!

If you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Thanks for the information!

If you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Thanks for the information!

To reiterate what Jake said, if you have any questions or concerns please don't hesitate to contact support (207)-324-8805 x4

Thanks
Jeff

Hi wenhuili "The server does not listen udp 2055." -A INPUT -p udp -m state --state NEW -m udp --dport 2055 -j ACCEPT - this line in the iptable is saying that Scrutinizer is listening for/accepting all traffic on that port. As for the collector service not starting, that is most likely because we d...