| Author |
Message |
Forum: Scrutinizer Topic: Moving Scrutinizer v7 to new Hardware |
| pauld |
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Posted: Wed Aug 25, 2010 8:58 am
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Replies: 1
Views: 25
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| Hi mach, Here are the instructions to migrate your data to a new server: 1. Upgrade current install of Scrutinizer to latest released version. 2. Install latest released version of Scrutinizer on new server. 3. Stop plixer_mysql and dependent services on both servers. 4. Make a backup copy of the [h... |
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Forum: Scrutinizer Topic: Router configured. Scritinizer installed. Now what? |
| pauld |
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Posted: Thu Jul 15, 2010 12:38 pm
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Replies: 1
Views: 76
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| Hello Rtobyr, Scrutinizer is listening software, which means that a device which is sending NetFlow packets (v1, v5, v9, IPFIX, sFlow, jFlow, etc.) to the ports that Scrutinizer is listening on (2055, 2056, 4432, 4739, 9995, 9996, and 6343 by default) will automatically show up in Scrutinizer. The &... |
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Forum: Scrutinizer Topic: Not retaining setting for active routers. |
| pauld |
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Posted: Thu Jul 15, 2010 7:30 am
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Replies: 2
Views: 40
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Hi GTeiber,
This issue is related to Scrutinizer v6. You will need to upgrade to Scrutinizer v7 to resolve this issue.
Thanks,
Paul |
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Forum: Scrutinizer Topic: Can't install the scrutinizer |
| pauld |
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Posted: Wed Jul 14, 2010 7:55 am
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Replies: 6
Views: 60
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| Hello Ark, This sounds like a permissions error when the installer is trying to write to your C:\WINDOWS\ directory. What operating system are you running? Are you logged in as admin? Look in your C:\WINDOWS\ directory and if the plixer.ini already exists delete it, then try right clicking on the Sc... |
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Forum: Scrutinizer Topic: Not retaining setting for active routers. |
| pauld |
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Posted: Tue Jul 13, 2010 11:46 am
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Replies: 2
Views: 40
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| Hello GTeiber, What version of Scrutinizer are you running? I would like to get in contact with you and take a look at your Scrutinizer server to see if we can figure out why this is happening. Please send me an email, pauld@plixer.com, with your contact info and I'd be glad to give you a call. Than... |
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Forum: Scrutinizer Topic: Link Report Showing more than 100% |
| pauld |
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Posted: Wed Jun 30, 2010 7:10 am
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Replies: 1
Views: 42
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| Hi Nigel, What version of Scrutinizer are you running? The following are some reasons why you might see utilization over 100%. 1. The interface speed is not correct. Scrutinizer uses the speed specified in the SNMP OID. Click on the speed of the interface to manually type in the correct speed. 2. Th... |
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Forum: Scrutinizer Topic: How to configure Scrutinizer to Ignore Alarms |
| pauld |
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Posted: Thu Jun 24, 2010 11:11 am
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Replies: 2
Views: 36
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| Hi Nigel, To add an exclusion to your alarms you will need to go to the Alarms tab and then click on the IP address of the host that's causing the alarm. This will exclude alarms from that IP address for the algorithm that you excluded it from. After, you can delete the alarms and they wont come bac... |
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Forum: Scrutinizer Topic: Understand Application Definitions |
| pauld |
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Posted: Tue May 11, 2010 8:55 am
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Replies: 5
Views: 140
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| Hello smartd, When you define an application IP/subnet it applies to both source and destination IP addresses. The best way to get the data that you're looking for is to create a "Host to Host" report for the devices and interfaces you're interested in, then add a "Well Known Port&quo... |
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Forum: Scrutinizer Topic: Clearing history |
| pauld |
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Posted: Mon Apr 12, 2010 8:12 am
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Replies: 6
Views: 241
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Thanks for the update. Please let us know if you have any other Scrutinizer questions.
-Paul |
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Forum: Scrutinizer Topic: Clearing history |
| pauld |
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Posted: Fri Apr 09, 2010 2:43 pm
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Replies: 6
Views: 241
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| Hi Paul, The report you're trying to pull up is for 24 hours and has to many data points to use 1m intervals. You will need to wait some time for the data to roll up into higher time intervals and then it will start showing up again. If it doesn't start to show up please call our support line (207-3... |
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Forum: Scrutinizer Topic: Clearing history |
| pauld |
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Posted: Fri Apr 09, 2010 2:25 pm
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Replies: 6
Views: 241
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| Hello Paul, To remove all of your historic data stop the plixer_mysql and dependent services. Then, navigate to [homedir]\Scrutinizer\mysql\data and find the folders labeled scrut_* and delete all of them. These are your historic data files and this is not typically recommended to do this, but in th... |
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Forum: Scrutinizer Topic: Setup Cisco ASA for Scrutinizer |
| pauld |
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Posted: Wed Apr 07, 2010 3:58 pm
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Replies: 2
Views: 224
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Forum: Scrutinizer Topic: Scrutinizer v7.60 will not load line graphs |
| pauld |
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Posted: Thu Mar 18, 2010 11:52 am
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Replies: 8
Views: 279
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Forum: Scrutinizer Topic: Scrutinizer Interface Display |
| pauld |
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Posted: Wed Mar 17, 2010 12:03 pm
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Replies: 7
Views: 263
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| Hello hduke, To get device names, interface names and interface speeds you will need to configure your SNMP community string in Scrutinizer. This can be done by going to Admin Tab -> Definitions -> SNMP Credentials. Next, click on "New" and fill in the fields accordingly. Now that you've d... |
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Forum: Scrutinizer Topic: MYSQL Error |
| pauld |
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Posted: Thu Feb 11, 2010 10:11 am
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Replies: 1
Views: 219
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| We have seen this error when to much memory has been allocated to MySQL. I will be contacting you to work toward a solution. |
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