Unable to get CPU polling.

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blurer33
Posts: 6
Joined: Mon Apr 13, 2009 9:08 pm

Unable to get CPU polling.

Post by blurer33 » Mon Apr 13, 2009 9:26 pm

Hi Guys:

When I tried to add a new device to my denika, the CPU data is always not polling.


============
+ testing Storage Available -> 1 ... FOUND!
Skipped because device output 'a:' was found!
+ testing Storage Available -> 2 ... FOUND!
Updated TEST123: Storage Available on C: Label: Serial Number 94c0e97f
+ testing Storage Available -> 3 ... FOUND!
Updated TEST123: Storage Available on D: Label:Data Serial Number 3803f769
+ testing Storage Available -> 4 ... FOUND!
Created TEST123: Storage Available on Z:
+ testing Storage Available -> 5 ... FOUND!
Created TEST123: Storage Available on Virtual Memory
+ testing Storage Available -> 6 ... FOUND!
Created ATEST123: Storage Available on Physical Memory
+ testing Port Utilization by port instance -> 1 ... FOUND!
Skipped because device output 'loopback' was found!
+ testing Port Utilization by port instance -> 65540 ... FOUND!
Created TEST123: Port Utilization by port instance on HP NC7782 Gigabit Server Adapter (65540)
+ testing Number of Processes ... FOUND!
Created TEST123: Number of Processes
+ testing Bytes total per second using Perfmon Agent ... FOUND!
Created TEST123: Bytes total per second using Perfmon Agent
+ testing Bytes sent per second using Perfmon Agent ... FOUND!
Created TEST123: Bytes sent per second using Perfmon Agent
+ testing Cache faults using Perfmon Agent ... FOUND!
Updated TEST123: Cache faults using Perfmon Agent
+ testing Current Sessions using Perfmon Agent ... FOUND!
Created TEST123: Current Sessions using Perfmon Agent
+ testing Memory Available using Perfmon Agent ... FOUND!
Updated ATEST123: Memory Available using Perfmon Agent
+ testing Storage Available using the Perfmon Agent -> 1 ... FOUND!
Skipped because device output 'loopback' was found!
+ testing Storage Available using the Perfmon Agent -> 65540 ... FOUND!
Created TEST123: Storage Available using the Perfmon Agent on HP NC7782 Gigabit Server Adapter (65540)
- no instances responded for Storage Available using the SNMP4NT Agent!
+ testing Server Logon Total ... FOUND!
Created TEST123: Server Logon Total
+ testing Number of current users using the Host MIB ... FOUND!
Created TEST123: Number of current users using the Host MIB
=============================

Thank You.

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jghidoni
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Posts: 149
Joined: Tue Nov 29, 2005 11:36 am

Re: Unable to get CPU polling.

Post by jghidoni » Tue Apr 14, 2009 8:47 am

Hello,

When you discover the device, at the bottom of the screen there is the option:

"STOP: Click Here if you do not see the report you wish to discover. "

Can you click on "Click Here" which will take you to the Device template for that device, then select the CPU report template(s) that you want to create for this device, ie. "CPU Utilization using Perfmon Agent". Then click Save at the bottom of that screen, and go back to discover that device again.

- Joanne

blurer33
Posts: 6
Joined: Mon Apr 13, 2009 9:08 pm

Re: Unable to get CPU polling.

Post by blurer33 » Tue Apr 14, 2009 9:27 pm

Hi:

I had tested your steps but hit with the below error.

Updated TEST123: Cache faults using Perfmon Agent
+ testing CPU Utilization using Perfmon Agent ... no response!

Thanks.

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nathanh
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Posts: 73
Joined: Wed Dec 10, 2008 5:08 pm

Re: Unable to get CPU polling.

Post by nathanh » Wed Apr 15, 2009 8:04 am

Can you tell us what device you are trying to discover? There's a possibility that the generic MiB II OID for CPU utilization just doesn't work with this device.

blurer33
Posts: 6
Joined: Mon Apr 13, 2009 9:08 pm

Re: Unable to get CPU polling.

Post by blurer33 » Wed Apr 15, 2009 11:44 pm

nathanh wrote:Can you tell us what device you are trying to discover? There's a possibility that the generic MiB II OID for CPU utilization just doesn't work with this device.
Hi:

The device I am trying to discover is HP ProLiant DL380 G4.

Thanks

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nathanh
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Posts: 73
Joined: Wed Dec 10, 2008 5:08 pm

Re: Unable to get CPU polling.

Post by nathanh » Thu Apr 16, 2009 8:09 am

You might want to try using a MIB browser of some kind and see what values you get when you do a get for that OID. Walking the device might also help in finding what OID you could use.
I would recommend GetIF, since it's easy to use and free.

It's possible that the CPU utilization could be monitored using a different OID than the standard MiB II.

blurer33
Posts: 6
Joined: Mon Apr 13, 2009 9:08 pm

Re: Unable to get CPU polling.

Post by blurer33 » Thu Apr 16, 2009 8:51 pm

nathanh wrote:You might want to try using a MIB browser of some kind and see what values you get when you do a get for that OID. Walking the device might also help in finding what OID you could use.
I would recommend GetIF, since it's easy to use and free.

It's possible that the CPU utilization could be monitored using a different OID than the standard MiB II.
Hi,

I had used GetIf and find out that i got a nullOID.
Do you know how to solve it?

Thank You.

mkrygeri
Posts: 97
Joined: Tue Aug 02, 2005 9:47 am

Re: Unable to get CPU polling.

Post by mkrygeri » Thu Apr 16, 2009 9:10 pm

With Most versions of Windows Server now you should be using MIBII template for CPU. Looking at your discovery log, you didn't have the MIBII CPU template turned on for discovery. If you enable that and rediscover, you should get a report for each CPU.

If you still don't get CPU from MIBII, there is an agent extention that can be obtained for free from WTCS.org that can give you CPU via the WTCS CPU template. This is almost never needed though.

Hope this helps,
Mikek

blurer33
Posts: 6
Joined: Mon Apr 13, 2009 9:08 pm

Re: Unable to get CPU polling.

Post by blurer33 » Tue Apr 21, 2009 4:05 am

mkrygeri wrote:With Most versions of Windows Server now you should be using MIBII template for CPU. Looking at your discovery log, you didn't have the MIBII CPU template turned on for discovery. If you enable that and rediscover, you should get a report for each CPU.

If you still don't get CPU from MIBII, there is an agent extention that can be obtained for free from WTCS.org that can give you CPU via the WTCS CPU template. This is almost never needed though.

Hope this helps,
Mikek
Hi,

I had enable the CPU from MIBII template. But still unable to get the data.

Can advice how to add in the agent extension which you had advice?

Thank You.

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tomp
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Location: Sunny Sanford Maine
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Re: Unable to get CPU polling.

Post by tomp » Tue Apr 21, 2009 7:08 am

Go to http://www.snmp-informant.com/ and click on "Download" on the left-hand side.

Select SNMP Informant-STD 1.6v (Current production release)

And click Download Now.

Once the download completes, install on your HP DL380.
Next you will need to make sure you have Williams Technology Consulting Services as an alternate vendor in the Denika device template that the server is using

Go to Denika -> Admin Tools, click on Templates and click on the "Device" button to find the device template. Enter the IP and select the credential to use.

Once you get to the "Edit Device Template" screen, select "Williams Technology Consulting Services (1.3.6.1.4.1.9600)" under the Alternate Vendor and save.

Once the template is loaded, select all of the WTCS reports to use in discovery. Save once again and rediscover the device.

blurer33
Posts: 6
Joined: Mon Apr 13, 2009 9:08 pm

Re: Unable to get CPU polling.

Post by blurer33 » Wed Apr 22, 2009 11:00 pm

tomp wrote:Go to http://www.snmp-informant.com/ and click on "Download" on the left-hand side.

Select SNMP Informant-STD 1.6v (Current production release)

And click Download Now.

Once the download completes, install on your HP DL380.
Next you will need to make sure you have Williams Technology Consulting Services as an alternate vendor in the Denika device template that the server is using

Go to Denika -> Admin Tools, click on Templates and click on the "Device" button to find the device template. Enter the IP and select the credential to use.

Once you get to the "Edit Device Template" screen, select "Williams Technology Consulting Services (1.3.6.1.4.1.9600)" under the Alternate Vendor and save.

Once the template is loaded, select all of the WTCS reports to use in discovery. Save once again and rediscover the device.
Hi, thanks for your details steps.
But still unable to get, could it be a missing mib file on the local server?

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