Denika Stopped Reporting

Denika Performance Trender™ is a 100% web configurable view into the performance of your IT and IS resources. Denika answers: How much of the resource (network bandwidth, CPU, hard drive, etc.) is being consumed? What is the Up-Time of an important application, server and or network device? What is the Response-Time of an important application, server and or network device?

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jm_eklund
Posts: 11
Joined: Mon Nov 23, 2009 4:19 pm

Denika Stopped Reporting

Post by jm_eklund » Thu Mar 11, 2010 10:21 am

Just this morning Denika stopped reporting. All graphs stopped at the same time. I rebooted the server, but it doesn't seem to have helped anything. When I view the real time stats I am getting data, but none of my historical graphs seem to be populating.

Ideas??

Thanks
Jamie

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tomp
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Posts: 315
Joined: Wed Jul 27, 2005 10:53 am
Location: Sunny Sanford Maine
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Re: Denika Stopped Reporting

Post by tomp » Thu Mar 11, 2010 10:30 am

Hey Jamie,

Is the cron service running? Cron kicked poller.exe off every 5 minutes.

Also, if you navigate to the \soe\cgi-bin or \plixertools\cgi-bin\ directory via command prompt, run poller.exe and let me know if you see any errors.

- Tom

jm_eklund
Posts: 11
Joined: Mon Nov 23, 2009 4:19 pm

Re: Denika Stopped Reporting

Post by jm_eklund » Thu Mar 11, 2010 11:11 am

It looks like the Cron service had stopped. All seems to be working now. Thanks for the help.

Jamie

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