Search found 73 matches

by nathanh
Thu Feb 25, 2010 10:25 am
Forum: Scrutinizer
Topic: SMTP server settings not saved (well, not shown/recognised)
Replies: 4
Views: 1396

Re: SMTP server settings not saved (well, not shown/recognised)

Hi there Julio, I believe you are running into an old ownership bug that was native to that release. We need to change the ownership of the conf.cgi file from ROOT over to APACHE. Open a terminal session and run the following: chown apache /var/www/html/conf.cgi That should resolve your issue and yo...
by nathanh
Thu Jan 07, 2010 5:06 pm
Forum: Scrutinizer
Topic: Using Virtual Appliance - collectd always high CPU util
Replies: 7
Views: 2645

Re: Using Virtual Appliance - collectd always high CPU util

Hi there Kyle,

I'll probably have to take a look to know for sure what you are seeing.

I'll contact you via e-mail.
by nathanh
Fri Oct 23, 2009 11:16 am
Forum: Scrutinizer
Topic: Display total bandwidth on one device
Replies: 5
Views: 1430

Re: Display total bandwidth on one device

It sounds like the managed router is not using the "public" community string. You might want to contact whomever is managing the device and find out: Is SNMP enabled? What is community string used? Is there an access-list restriction that would deny the SNMP request? I'm sure that will help solve yo...
by nathanh
Thu Oct 22, 2009 2:35 pm
Forum: Scrutinizer
Topic: Display total bandwidth on one device
Replies: 5
Views: 1430

Re: Display total bandwidth on one device

It sounds like Scrutinizer hasn't performed an SNMP update to your device in order to get interface descriptions, device name and more importantly, port speed. You can tell if you have/have not, when you try to view your interfaces and it just shows numbers. Or if you look at your inbound/outbound t...
by nathanh
Thu Oct 22, 2009 8:27 am
Forum: Scrutinizer
Topic: Performance
Replies: 2
Views: 1178

Re: Performance

Depending on how you have Flow Analytics configured can certainly have an impact on performance from your Scrutinizer server. When running Flow Analytics, you have the option to specify which devices you monitor per algorithm. If you allocate all devices to all algorithms, this can introduce an unne...
by nathanh
Thu Oct 15, 2009 4:31 pm
Forum: Scrutinizer
Topic: Alerting
Replies: 10
Views: 2714

Re: Alerting

You should be able to collect syslogs that are exported to "localhost", however you could definitely try installing Kiwi Syslog Manager on another machine and see if you get the syslog. If you notice that you still don't, run a Wireshark packet capture on the Scrutinizer machine and make sure that S...
by nathanh
Thu Oct 15, 2009 11:24 am
Forum: Scrutinizer
Topic: Alerting
Replies: 10
Views: 2714

Re: Alerting

Nope, Kiwi Syslog collector should work fine on your local machine.
by nathanh
Tue Oct 13, 2009 5:03 pm
Forum: Scrutinizer
Topic: Google Groups
Replies: 2
Views: 1104

Re: Google Groups

In order for your devices to be mapped, you'll need to assign each device a physical address. When you assign the address, Google maps will insert the icon to its respective location. To do this, go to your MAPS tab and click on your Google Map Group. Click on the CONFIGURE button in the upper right...
by nathanh
Mon Oct 12, 2009 2:39 pm
Forum: Scrutinizer
Topic: Hard Drive Space
Replies: 3
Views: 1673

Re: Hard Drive Space

If you'd like to start from scratch, there's a couple things you can do: You could first delete all the devices and let Scrutinizer rebuild the databases. To do this, just go to the ADMIN tab --> DEFINITIONS --> MANAGE EXPORTERS and you should be able to delete the devices and databases individually...
by nathanh
Mon Oct 12, 2009 11:32 am
Forum: Scrutinizer
Topic: Hard Drive Space
Replies: 3
Views: 1673

Re: Hard Drive Space

Thanks for giving our product a trial. I hope that you are enjoying it. When it comes to harddrive space consumption, theres a lot of variables to consider. Flow volume, the amount of devices/interfaces that are exporting flows and how long you archive them for. Here's what I would recommend: Go to ...
by nathanh
Fri Oct 09, 2009 11:32 am
Forum: Scrutinizer
Topic: Configuring Netflow on a cisco IOS router 12.4
Replies: 8
Views: 2335

Re: Configuring Netflow on a cisco IOS router 12.4

The config looks great for that MPLS link on your serial. That should do nicely.
by nathanh
Fri Oct 09, 2009 11:16 am
Forum: Scrutinizer
Topic: Configuring Netflow on a cisco IOS router 12.4
Replies: 8
Views: 2335

Re: Configuring Netflow on a cisco IOS router 12.4

The interface configs listed above look good. You do however want to enable ingress/egress on all the subsequent VLANS as well.

This is where using int range 1-1000 will save your life.
by nathanh
Thu Oct 08, 2009 5:14 pm
Forum: Scrutinizer
Topic: Configuring Netflow on a cisco IOS router 12.4
Replies: 8
Views: 2335

Re: Configuring Netflow on a cisco IOS router 12.4

Those are great questions. Really, the use of ip flow ingress or egress will depend on what version of NetFlow you plan on exporting. NetFlow v5 does not support monitoring flows on the egress. So you must use ip flow ingress on every interface. NetFlow v9 does support both, but depending on your ne...
by nathanh
Wed Oct 07, 2009 8:19 am
Forum: Scrutinizer
Topic: Installation problem
Replies: 3
Views: 1116

Re: Installation problem

I would first check your browser security settings and make sure they allow for Java scripting. If your security settings look okay, I would then suggest that we check the status of the services. If you go to your services list and scroll down to the PLIXER services, we want to verify that the plixe...
by nathanh
Mon Oct 05, 2009 12:40 pm
Forum: Scrutinizer
Topic: My view - how to add
Replies: 4
Views: 1393

Re: My view - how to add

interesting. Give our support desk a call and we'll give you a hand.


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