Search doesn return results until interface is choosen

Scrutinizer is an enterprise/business class NetFlow and sFlow analysis tool. Scrutinizer provides historical trends of the company's critical network interfaces as well as the details on:

Who: The end system causing the traffic
What: The application/protocol that is being used
When: The time frame it has been occurring for
Where: The network connection that is affected

Moderators: scottr, Moderator Team

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yozh
Posts: 8
Joined: Mon Sep 28, 2015 10:02 am

Search doesn return results until interface is choosen

Post by yozh » Wed Jul 18, 2018 11:03 am

Hello,

I have an interesting question, I did not want to open a full blown case since it might be just me....

I was searching for traffic based on the IP I had, nothing was returned, until I choose the exporter and the interface(with just exporter it didnt work either, had to specifically do interface), my question is why didnt it show up at all, what if I dont know what exporter/interface this is from and I need to find it ? am I missing a setting or something ? TIA!

Adam_Howarth
Posts: 7
Joined: Mon May 22, 2017 8:42 am

Re: Search doesn return results until interface is choosen

Post by Adam_Howarth » Wed Jul 18, 2018 4:59 pm

Hello,

Most often this is an issue with the level of detail being used on the report, if you have active maintenance email me at adam.howarth[at]plixer.com
and we will setup a call to investigate.

Thank you,

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