Alarm: Bad Packet Time

Scrutinizer is an enterprise/business class NetFlow and sFlow analysis tool. Scrutinizer provides historical trends of the company's critical network interfaces as well as the details on:

Who: The end system causing the traffic
What: The application/protocol that is being used
When: The time frame it has been occurring for
Where: The network connection that is affected

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elang
Posts: 7
Joined: Wed May 11, 2011 11:50 am

Alarm: Bad Packet Time

Post by elang » Fri Feb 20, 2015 10:55 am

On my Scrutinizer Dashboard, under recent alarms, I keep getting "ScrutCollector: Bad Packet Time". In the details, it says "{"bad_pkt_time":"exporter clock is 294 seconds ahead of collector"}"

Seems fairly self-explanatory, except that it is indicating that the problem exported is the scrutinizer server itself. Since that is the collector, how can the exporter and collector have different times?
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Thanks!

JakeB
Posts: 83
Joined: Thu Jan 10, 2013 2:15 pm

Re: Alarm: Bad Packet Time

Post by JakeB » Mon Feb 23, 2015 2:34 pm

Hello Elang -

That seems strange, Do you know if there were any changes to the time and are you still receiving these alerts?

Regards,
Jake

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tomp
Site Admin
Posts: 315
Joined: Wed Jul 27, 2005 10:53 am
Location: Sunny Sanford Maine
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Re: Alarm: Bad Packet Time

Post by tomp » Tue Feb 24, 2015 9:57 am

Hi Elang and Jake,

I investigated this issue just the other day and found a bug, which has been escalated to development. It is currently being addressed.

- Tom

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